STEP-BY-STEP PROCESS

Buying

Lugosi Auctioneers & Valuers offers a number of ways for buyers to bid depending on your personal time, preference and availability. Whether you prefer complete discretion and wish to bid privately from your computer, over the phone, or as an absentee or you wish to attend an auction in person, our team of specialists are ready to assist you.

If you are in need of information or assistance, we ask that you submit all requests no later than 24 hours before the scheduled start of the auction.

Condition Reports

Lugosi Auctioneers & Valuers will be pleased to provide you with a Condition Report detailing any unusual characteristics, flaws or damage where possible before the commencement of the sale. The absence of such information will not, however, imply that the lot does not feature any imperfections due to its age and history.

As such, condition reports should be considered as an opinion only, and you, as the purchaser, should exercise your judgement and decide if the lot’s description corresponds with its appearance and meets your expectations.

Digital Photographs

We will be pleased to email digital images of any lot up until 24-hours before the sale. This is also a complimentary service.

Viewing an Item in Person

Lugosi Auctioneers & Valuers holds viewing days at our saleroom so that prospective bidders will have an opportunity to inspect the items and ask our team of specialists any questions before the auction.

We are located at 308 Sydney Road, Balgowlah. Prior to each auction day, you can view the lots from:
Friday 12 Noon – 2pm Saturday 2pm-4pm, Sunday 11am -11.45am
Our auctions start at 12 Noon.

Gallery hours for appointments Tuesday, Wednesday & Fridays 10 am -4 pm

Bidding In Person

Before bidding, prospective buyers are required to register.

Upon registering, you will be asked to provide proof of identity such as a driver’s licence [or a certified ID that includes your name and address]. A telephone number and /or email address will also be requested. Once your information has been collated, you will be issued with a bidding number for you to raise if you want to place a bid.

Your information will remain confidential and only used for accounting purposes .

Absentee Bid

If you are unable to attend the auction, you can leave a bid in your absence.

  • Absentee bidding forms are available and can either be submitted in person or by email before the commencement of the auction. After the start of the auction, we will try to place bids on the auctioneer’s sale sheets but cannot guarantee the execution of bids.
  • We always try to buy the lot for as little as possible; however, this is subject to any competition from other bidders and fixed reserves. If there are two identical bids, the first bid received by Lugosi Auctioneers & Valuers will take precedence.
  • Depending on the amount and/or quantity of the commissioned bid(s) or whether or not you are a regular customer, we may ask for credit or debit card details to guarantee your bid(s). We will not process the card unless you fail to pay for the items after seven days from the date of the sale.
  • Should you be successful as an absentee bidder we will contact you after the auction has ended.
  • Please note that if you are successful in your bid, the lot(s) must be paid for and collected within 48 hours of the auction.
  • Unless alternative arrangements have been made with us, storage charges will apply until the payment and collection have been finalised. For this reason, we recommend that you check on the status of your bids in order to complete the transaction and pickup within the required timeframe. Furthermore, the responsibility is as much on the bidder as the auctioneer to check on the status of their bids and finalisation the sale.

Telephone Bids

Another convenient option is telephone bidding, which is available for those who cannot attend but wish to bid ‘live’ at the sale. Please contact us as early as possible if you would like to arrange a direct line to the auction room. This service is reserved on a ‘first come, first served’ basis.

To ensure a good connection [especially on mobile devices or if calling from overseas], we will telephone you about five lots before your intended lot is called. Once the bidding has begun, we will ask you if you wish to bid as each bid progresses. You will either continue with this until you are successful or have asked us to stop bidding.

We recommend that you provide a backup telephone number and a cover bid in case we cannot reach you or if the line is not clear. Telephone bidding is usually reserved for higher value lots and is agreed upon at Lugosi Auctioneer’s discretion.

Internet Bidders

When bidding on Invaluable Live, you will be charged an additional 5% surcharge on top of the 20% Buyers Premium which is paid to Invaluable.

A valid credit card will be required to register for live bidding. This is offered as a service, and any loss or missed bids due to lagging issues or complete failure of your internet connection will remain your responsibility. For this reason, we recommend that you place covering bid. Payment is also required within 48-hours if your bid is successful.

Buyer’s Premium

All lots are subject to a Buyer’s Premium of 20% + GST (22% inclusive).

Methods of Payment

If you are successful with the bid, the auctioneer will record your number. You can either pay for the item at the Cashier’s Office or pay for all purchases at the end of the auction.

We accept the following:

  • Cash;
  • Electronic Bank Transfer;
  • EFTPOS;
  • Mastercard;

There is a 1.5% surcharge for credit card purchases.

Collection of Lots

We do not allow goods to be released until all purchases have been paid in full. Payment can be made at the time of sale, and where possible, may be removed. Larger items such as cabinets, chests, dining tables, etc, must be removed after the auction has finished.

When the auction has been conducted ‘onsite’ at an estate or private home, goods must be collected by 1 pm the following day. If the auction is conducted in our Balgowlah rooms, the goods must be collected within 48-hours from the end of the sale. We can recommend a trusted courier, transport carrier or shipping agent to address any shipping, customs duties and import tax, where applicable.

Any goods not collected within the stipulated time following the auction, you will be charged a storage charge of $10.00 per lot per day unless alternative arrangements have been made. This applies to all buyers, whether they bid in person, via the internet, by commission or by telephone.

Packing and Shipping

Buyers must arrange their own transport carrier for the removal of large items such as furniture, paintings, etc. We are happy to recommend local carriers. The buyer is also responsible for transport costs.

  • For overseas clients, Pack and Send are able to facilitate the packing and handling of fragile and valuable antiques regardless of size and arrange the delivery.
  • For local and interstate buyers, small items can be packed and posted via Australia Post at the buyer’s risk. A small charge will incur for handling and postage materials. Please ask for an estimate cost for postage and packing prior to bidding as once a lot is purchased, the cost and subsequent delivery is the sole responsibility of the buyer no matter the cost.
  • Internet bidders must pay all delivery / postal charges before the goods are despatched.

Terms of Entry and Bidding

  • Lugosi Auctioneers & Valuers retains the right to refuse admission to any person/s to any auction.
  • In the case of any disputes or a missed bid, Lugosi Auctioneers & Valuers also retains the right to reoffer the lot, irrespective if the hammer has fallen.
  • Any description that has been verbally made or written by Lugosi Auctioneers & Valuers’ principal, a staff member or affiliated valuer is only considered a statement of opinion only and will not void the sale of the lot/s.
  • Prospective buyers must inspect or satisfy themselves as to the authenticity of a lot before bidding.
  • Additional charges may also apply for packing and storing; however, this service is only available by request. We can recommend a trusted courier or shipping agent to handle the delivery, custom duties and import tax, where applicable.